Offroadin' Support

Let’s get you back on the trails as soon as possible.

How To Get Support

Submit a Ticket

Average Response Time: 1-2 days

Found a bug, have a feature request, or need help? Submit a ticket and we will contact you; and look through our Knowledge Base for quick answers to common questions.

Go to Portal

Online Chat

Average Response Time: 2 min

Need an answer fast? Our online chat is the fastest way to get help with all things Offroadin'. Powered by our AI Assistant Oscar, you are sure to get your question answered fast.

Start a Chat

Coming Soon

Community Forum

Average Response Time: 1 day

Community is everything. Coming soon, The Offroadin' Community Forum is the one stop shop for all things Offroadin'. Ask questions, get answers from the community of Offroadin' off-roaders.

Learn More

FAQ

Frequently Asked Questions

Is Offroadin' available for Android?

Yes! Offroadin’ recently released for Android and is available to download from the Google Play Store.

Is Offroadin' actually free?

Absolutely! Offroadin’ is, and will always be, 100% free. Our funding primarily comes from online merchandise sales and generous online donations. With a free account, users enjoy unrestricted access to all features within our app—no paywalls or subscriptions whatsoever.

How is my data secured?

Ensuring the utmost security is a paramount concern at Offroadin’. Rest assured that when users register, their sensitive data remains completely inaccessible to us. During trip tracking, user locations are concealed from our team unless expressly requested by the user. Our servers boast the highest level of encryption and undergo daily backups to further safeguard your information. Notably, Offroadin’ has a pristine record with zero data breaches. We remain unwavering in our commitment to prioritize security, maintaining the safety of our users as our foremost objective.

Does Offroadin' show public trails on the app?

At the time of writing this, Offroadin’ does not show any public off-road trails in the app. We are aware that this is a valued and highly requested feature and we are doing our best to incorporate this feature in our app. Until we add this feature, it’s important to know that Offroadin’ is an app for tracking off-road trips. After a trip is tracked, users can take the same trail again with ReTrack Technology